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15556: Re: [MUD-Dev] Criminalize Community Volunteers?
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From: Matthew Mihaly <the_logos@achaea.com>
Newsgroups: nu.kanga.list.mud-dev
Date: Thu, 7 Sep 2000 06:22:48 +0000 (GMT)
References: [1]
Organization: Kanga.Nu
On Wed, 6 Sep 2000, Madrona Tree wrote:
> I still think that companies can have good customer support without hiring
> volunteers. My phone company doesn't hire volunteers, and their customer
> service is probably better than UO's. Course, I also think that UO's
> customer base is probably a little more easily dissatisfied with customer
> service than my phone companies.
What kind of analogy is this? Because a company in a completely different
industry doesn't hire volunteers, it's reasonable to compare their
customer service to UOs? It's comparing apples and sea cucumbers.
--matt
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